GCE Service Center
GCE is committed to provide world-class maintenance repair and support. 40% of GCE's team are qualified engineers responsible for maintenance, customer service and product quality assurance. GCE maintenance department is highly-advanced and well-established to provide all the required information about customers and the hardware they operate; we offer a complete package of Hardware and Software support services that include: troubleshooting, repair, on-site and remote services, software support and full site management. GCE also offers international coverage to all our products through legal partnerships appointing GCE's as a certified service center Technical Support Department is divided into: -Software Solutions Department Support: Providing full technical support for Software products as Microsoft, Symantec, Citrix and Red Hat, IBM Software, among Others. -Communication and Electrical Supplies Support: Offering maintenance services for Power and Networking Solutions. -Maintenance Department: Responsible for after-sale services and warranty for all Personal Computers and Severs. It also provides consultation services, Pre-Sales officers and follow-up Outsourcing Projects; Teams divided as follows: 1-Customer Service. "In-House" 2-IBM Support Team. "On-Site" 3-FTS Support Team. "On-Site" 4-Printers and Data show Support Team. "In-House" 5-Warranty Support Team. "On-Site" 6-Installation Team. "On-Site"
General Computers & Electronics Company
Amman 11953 Jordan
Phone: +962 (6) 55 13 879
Fax: +962 (6) 55 13 509